He had noticed that his book The Filly, though still listed on Amazon's US website, had lost its sales ranking data and was no longer appearing in relevant searches.Īn e-mail from an Amazon representative informed Probst that his book, a romance featuring gay characters, had been classed as 'adult' and removed from the ratings system so that the search pages would be more 'family-friendly.' The PR nightmare started at some point on Sunday when an angry post on the LiveJournal blog site by author and publisher Mark Probst broke through into online consciousness. While millions of people tuned in to Doctor Who and Red Dwarf over the Easter weekend my holiday entertainment was provided by typing 'amazonfail' into the Twitter search engine and watching the stream of outraged posts about the company that used to be the world's favourite bookstore flow across my laptop screen. Bill Thompson spent his Easter weekend watching an internet giant stumble.
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